RecOnline FAQ (Frequently Asked Questions)

Who can use RecOnline?

Anyone can use RecOnline, both residents of Spanish Fork, UT and anyone else. The only requirement is that you have a current liability waiver on file at the Spanish Fork City Parks & Recreation Department.

Is RecOnline secure?

RecOnline uses 256 bit AES encryption to ensure that all pages you view, as well as all credit card transactions are secure.

How do I get a liability waiver on file at the Parks & Rec office?

You may take a waiver to the Parks & Rec office during regular business hours (Monday-Friday: 8:00 AM - 5:00 PM) or mail it to the office at the following address:

  Spanish Fork Parks & Recreation
  775 N Main St.
  Spanish Fork, UT 84660

You can download a liability waiver here or you can get one in the office.

I know I have a liability waiver on file. Why does it say it can't find my email address when I try to register for RecOnline?

You may not have an email associated with your waiver, or you may have a different email on record. Contact the Parks & Rec office at 801-804-4600 Ext 0 to get this corrected.

I live in Spanish Fork. Why am I being charged Non-Resident fees?

For some reason you have not been marked as a resident of Spanish Fork. Contact the Parks & Rec office at 801-804-4600 Ext 0 to get this corrected. You may need to provide proof of residency.

I received an email about swimming registration, but when I enter my email address to register for RecOnline, it says my email wasn't found in the system. How can it not be in the system if I got an email?

That email was sent to everyone who had registered for swimming/diving lessons in the past using the old swimming registration system. The new RecOnline system ties in directly to the system used in the Parks & Recreation office so they might not have the same email address for you.